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Do you have any Questions?

Please read the questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.

FAQ
Your Questions

What bookkeeping software do you use?

We primarily work with QuickBooks Online, one of the leading cloud-based accounting platforms for small businesses. If you are currently using another system, we can discuss the best options for your business.

What bookkeeping services do you provide?

Our services include:

  • Monthly bookkeeping
  • Bank and credit card reconciliations
  • Financial reporting
  • QuickBooks Online setup
  • Cleanup and catch-up bookkeeping
  • Expense tracking and categorization
  • Ongoing bookkeeping support

We customize our services based on your business's specific needs.

How often will my books be updated?

Most clients receive monthly bookkeeping services, with financial records reviewed and updated on a regular schedule. Depending on your business needs, more frequent support may be available.

Do you offer QuickBooks setup for new businesses?

Yes. We help new businesses establish a solid bookkeeping foundation by setting up QuickBooks Online, customizing the chart of accounts, connecting bank accounts, and implementing bookkeeping best practices.

Can you help if my bookkeeping is behind?

Absolutely. We offer catch-up and cleanup bookkeeping services for businesses that have fallen behind on their financial records. We can organize historical transactions, reconcile accounts, and bring your books up to date.

Do you prepare tax returns?

No. We focus on bookkeeping services and maintaining accurate financial records. However, we can work directly with your CPA or tax professional to provide organized financial information for tax preparation.

How do you keep my financial information secure?

Protecting your financial information is a top priority. We utilize secure cloud-based systems and follow best practices for handling sensitive financial data.

Do you work with businesses outside of Hawaii?

Yes. We provide virtual bookkeeping services and can work with businesses throughout the United States.

What industries do you serve?

We work with a variety of service-based businesses, including:

  • Law firms and attorneys
  • Healthcare and dental practices
  • Consultants and professional service providers
  • Real estate professionals
  • Contractors and trades
  • Small business owners

If you're unsure whether we're a good fit for your business, we'd be happy to discuss your needs.

Will I have access to my financial reports?

Yes. We believe business owners should have a clear understanding of their finances. We provide financial reports that help you monitor your business performance and make informed decisions.

What reports will I receive?

Depending on your services, reports may include:

  • Profit & Loss Statement
  • Balance Sheet
  • Cash Flow Reports
  • Customized financial summaries

These reports provide valuable insight into your business's financial health.

How much do bookkeeping services cost?

Pricing depends on factors such as transaction volume, number of accounts, and the complexity of your bookkeeping needs. We provide customized quotes after an initial consultation.

How do we get started?

The process begins with a free discovery consultation. During this meeting, we'll discuss your business, current bookkeeping processes, and goals. From there, we'll recommend a bookkeeping solution tailored to your needs.

Why should I outsource my bookkeeping?

Outsourcing bookkeeping allows you to:

  • Save time
  • Improve financial organization
  • Maintain accurate records
  • Gain valuable financial insights
  • Focus on serving clients and growing your business

Our goal is to give you confidence in your financial records while reducing the administrative burden of managing your books.

Ready to Get Started?

If you're looking for reliable bookkeeping support, we'd love to learn more about your business. Contact Firstline Bookkeeping today to schedule your free discovery consultation.